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عنوان فارسی مقاله:

اثرات موانع بر الگوهای نوآوری در شرکت های KIBS

عنوان انگلیسی مقاله:

Impacts of obstacles on innovation pattes in KIBS firms

سال انتشار : 2016

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بخشی از مقاله انگلیسی:

2. Prior studies on innovation and obstacles in KIBS firms

2.1. On the definition of KIBS According to Doloreux and Shearmur (2010: 611), “KIBS refers to establishments that are characterised by high knowledge intensity and that offer predominantly non-routine services to their clients.” KIBS combine various types of highly specialized knowledge in order to develop (either innovative or non-innovative) problem-specific solutions (Koschatzky & Stahlecker, 2006; Muller & Zenker, 2001). Miles (2008) proposed a working definition of KIBS that distinguishes between “professional service firms” (P-KIBS) and “technical service firms” (T-KIBS). P-KIBS provide traditional professional services based on specialized knowledge of administrative systems and social affairs (e.g., business and management services, legal accounting and activities, market research, etc.), while T-KIBS provide services mainly conceed by information and communication technologies, as well as by the production and transfer of knowledge regarding technology (e.g., IT-related services, R&D services; engineering services). Some sub-sectors of activities providing services and displaying high levels of qualified labor and of use of new technologies are usually not considered as KIBS (e.g., agriculture, forestry, mining, and gas extraction) (Muller & Doloreux, 2009). 2.2. The multifaceted forms of innovation in KIBS firms Prior studies on obstacles to innovation have focused on technological innovations. However, it is now widely recognized in the literature that service innovation cannot be reduced to technological innovations (Hidalgo & D'Alvaro, 2014; Vang & Zellner, 2005). Consequently, the assimilation approach, which rests on the idea that innovation in services is similar to innovation in manufacturing industries, is more and more discarded (Bryson & Monnoyer, 2004; Drejer, 2004). The demarcation approach contends that service innovation is distinctively different from innovation in manufacturing, and then, new definitions and new measures need to be developed in order to capture the particularities of the non-technological dimensions of innovation in services (Doloreux & Shearmur, 2010; Tether, Hipp, & Miles, 2001; van der Aa & Elfring, 2002). Consequently, many researchers on service innovation called for the development of a synthesis approach that would integrate the two previous approaches (Amara, Landry, & Doloreux, 2009; Drejer, 2004). Such an approach offers two significant advantages. First, it takes into account technological innovations and thus, allows comparisons between innovation in manufacturing and service industries. Second, by integrating the demarcation approach into a new synthesis one, it allows the integration of technological and non-technological dimensions of innovation into a single perspective that is likely to shed new light on the multidimensional facets of innovation. In this article, we adopt the synthesis approach to build and extend from prior studies in order to differentiate two technological and four non-technological forms of service innovation (Amara et al., 2009; den Hertog, 2002; Howells & Tether, 2004; OECD, 2006; Sundbo & Gallouj, 2001; Tether et al., 2002). Product and process innovations represent technological forms of innovation, while delivery, strategic, managerial, and marketing innovations represent non-technological forms of innovation that largely overlap with organizational innovations since they represent various dimensions of organizational innovations. We hypothesize that different forms of service innovation will be in- fluenced by different types of obstacles. These six forms of service innovation are operationally defined in Table 1.

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کلمات کلیدی:

Pattes of innovation in knowledge-intensive business services www.tandfonline.com/doi/pdf/10.1080/02642060802307847 by N Amara - 2009 - Cited by 176 - Related articles This article develops indicators to capture six forms or types of innovation in knowledge- intensive business services (KIBS): product, process, delivery, strategic, ... KIBS, perceptions and innovation pattes: Inteational Joual of ... www.inderscienceonline.com/doi/abs/10.1504/IJSTM.2008.022127 by A Zenker - 2008 - Cited by 13 - Related articles KIBS, perceptions and innovation pattes. Andrea ZenkerRelated information. 1 Fraunhofer Institute for Systems and Innovation Research, Karlsruhe, Germany. Impacts of obstacles on innovation pattes in KIBS firms https://www.researchgate.net/.../301251181_Impacts_of_obstacles_... - Translate this page Factors that impede the innovation propensity of manufacturing firms have been under-studied and under-documented. Obstacles to innovation in KIBS firms are ... Pattes of Innovation in Service Industries (PDF Download Available) https://www.researchgate.net/.../224101553_Pattes_of_Innovation_in_Service_Industr... Mar 8, 2017 - This is especially true of technology-based, knowledge-intensive business services (T-KIBS). Distinctive innovation pattes are displayed by ... Knowledge Service Engineering Handbook https://books.google.com/books?isbn=1439853118 Jussi Kantola, Waldemar Karwowski - 2016 - Business & Economics In the case of T-KIBS, the approach taken to the innovation process ... also show the difficulty of defining a unique innovation patte for KIBS and are in line with ... Knowledge Intensive Business Services and Regional Competitiveness https://books.google.com/books?isbn=1317509595 João J. M. Ferreira, Mário L. Raposo, Cristina I. Feandes - 2016 - Business & Economics The Tainan metropolitan region differed from the hsinchu metropolitan region in the innovation pattes involved in KIBS. In Tainan, KIBS primarily utilised new ...

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